Data that is imported from external websites need to be from secure endpoint. When an import activity from an external website fails it is good to run this activity in debug mode and check hte additional Debug logging.
It can happen that you see a PKIC error.
02-04-2025 14:34:26 DEBUG - PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested targetPKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested targetPKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
PKIX errors are typically related to certificates that are used when authenticating with an endpoint. This issue happens when your local computer attempts to connect to the cloud and the security certificates in your local computer keystore do not match. You will have to add the certificate of the website to a local client keystore file "client.truststore". The following steps guide you in making such a local "client.truststore" file from the website that you use to import data from. Make sure the website is secure!
Google Chrome
Delft-FEWS Stand Alone
See also WIKI page: ClientConfig XML File for Operator Client and Forecasting Shell Servers - 2021.02 and later#truststore
Once the client.trsutstore file is created, restart your Delft-FEWS Stand alone and check if you can import the data again. If you succeeded, make sure the client.truststore file is also copied to your Forecasting Shell Servers.