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  • Check the status of the system through Admin Interface system status page, is everything green?
  • Check the View logs page in the Admin Interface for ERRORs
  • Log files in the Master-controller / Forecasting Shells will by default only remain the last ten days / for a certain disk limit.
  • Use Collect System log files from the Admin Interface to collect the log files from all FEWS backend components and send them to fews support

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  • Check the log.txt in the root of your Forecasting Shell or out.txt or out.txt.old in the MCProxy folder (check your system admin guide for the location)
  • Check the View logs page in the Admin Interface for ERRORs
  • Use Collect System log files from the Admin Interface to collect the log files from all FEWS backend components and send them to fews support

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