What to share with Delft-FEWS support
Sharables | When to share | Remarks |
|---|---|---|
Delft-FEWS release version | Always | Most commpnly present when sharing the full log file. |
| Problem description | Always | Clear steps and enough information how to reproduce the issue |
| Logging | When there is a stacktrace or by request of Delft-FEWS Support | See also Howto activate debug mode |
| Screen shots | When required or helpful for reproducing the issue | |
Delft-FEWS configuration | When required or helpful for reproducing the issue | |
Local DataStore | When required or helpful for reproducing the issue | |
| Replica | By request of Delft-FEWS Support | F12->database->replicate database |
| Movie | When required or helpful for reproducing the issue | F12->screen recording->start/resume recording |
How to help us to support you
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