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Shareables | When to share | Remarks |
|---|---|---|
Delft-FEWS release version | Always | If you share the log file, double check the build number is included. |
| Problem description | Always | Clear steps and enough information how to reproduce the issue |
| Logging | When there is a stacktrace | See also Howto activate debug mode |
| Screenshots | When required or helpful for reproducing the issue | ALT-PrtScr |
Delft-FEWS configuration | When required or helpful for reproducing the issue | F12->export->default config as zip file |
Local DataStore | When required or helpful for reproducing the issue | |
| Collected Log files | When there is an issue in the live system | See also Collect System Log Files |
| Replica | When required or helpful for reproducing the issue | F12->database->replicate database |
| Thread dump | When there is a deadlock | How to create a Thread dump under Windows |
| Movie | When required or helpful for reproducing the issue | F12->screen recording->start/resume recording |
Screenshot of Admin Interface Database trends | When there are database performance issues | See Database trends |
Provide clear problem descriptions
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