In some instances connecting with the FEWS Archive is not possible due to certificate issues, if this is the case an error message should be available in the log file.
This can be resolved by adding the certificate of the Archive to your Delft-FEWS client.truststore file. The certificate can be found by navigating to the archive in a web browser.
More detailed instructions with exact steps to follow can be found here:
Data Import and certification path problems - DELFT-FEWS Documentation - Deltares Public Wiki